The spread of COVID-19, commonly referred to as Coronavirus, is an exceptional circumstance with on-going ramifications for everyone. As the situation continues to develop and change, Response Bio Clean will provide updated advice, resources and guidance in line with current Government guidance to support our employees and customers.
If anyone in your household or business has become unwell, and has developed at least one of the symptoms of Coronavirus, then please contact Response Bio Clean as a matter of urgency. We have a duty of care towards members of the public and our team to protect them from threats to health and dangers of life. We will postpone the date of work scheduled, and after the statutory isolation period has ended, we will contact you to rearrange a convenient date and time.
This depends on the customer’s location and the daily schedule. Sometimes, what we do is ask for photos to be sent of the situation/disaster so we can quickly evaluate the damage, the process and the hours of work that will be put in. We will then communicate when we can get on site. However, if a member of our team needs to get on site as a matter of critical urgency then we will arrange this and we have always managed to get onsite within 1-3 hours of the first point of contact.