"Statement of Urgent Notice for the customer regarding COVID-19" Response Bio Clean

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The spread of COVID-19, commonly referred to as Coronavirus, is an exceptional circumstance with on-going ramifications for everyone. As the situation continues to develop and change, Response Bio Clean will provide updated advice, resources and guidance in line with current Government guidance to support our employees and customers.

If anyone in your household or business has become unwell, and has developed at least one of the symptoms of Coronavirus, then please contact Response Bio Clean as a matter of urgency. We have a duty of care towards members of the public and our team to protect them from threats to health and dangers of life. We will postpone the date of work scheduled, and after the statutory isolation period has ended, we will contact you to rearrange a convenient date and time.

FAQ

24/7 Emergency Services

Is A Contract Required?

Is A Contract Required?

No, a contract is not required as we work on an emergency schedule to alongside contracts that we do have. … Continue reading “Is A Contract Required?”

Do You Supply Everything Required?

Do You Supply Everything Required?

Yes, we have the latest machinery and chemicals as well as other equipment needed for particular jobs within this industry. … Continue reading “Do You Supply Everything Required?”

How Do We Pay?

How Do We Pay?

We accept cheque, cash or bank transfer. Payment is due once the final inspection has been done and the job … Continue reading “How Do We Pay?”

How Many Visits Are Needed For The One Job?

How Many Visits Are Needed For The One Job?

A job is never completed until a final inspection is done by the person who has contacted us. Initially, a … Continue reading “How Many Visits Are Needed For The One Job?”

Can We Contact You Out Of Office Hours In Case Of An Emergency?

Can We Contact You Out Of Office Hours In Case Of An Emergency?

Yes, of course. A lot of our weekly work comes through emergency jobs and we often receive calls through the … Continue reading “Can We Contact You Out Of Office Hours In Case Of An Emergency?”

Are All Your Staff Fully Trained?

Are All Your Staff Fully Trained?

Yes, our staff are fully trained to the highest standard. Our staff has studied across the United Kingdom to obtain … Continue reading “Are All Your Staff Fully Trained?”

What Time Do You Get On Site ?

What Time Do You Get On Site ?

This depends on the customer’s location and the daily schedule. Sometimes, what we do is ask for photos to be … Continue reading “What Time Do You Get On Site ?”

COVID-19 SERVICES

Response Bio Clean teams have been supporting the public and private sectors, ensuring they are COVID-19 secure, with pre-emptive strikes and decontamination cleaning taking place up and down the UK. If you need our essential COVID services then please follow the below link.

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