The spread of COVID-19, commonly referred to as Coronavirus, is an exceptional circumstance with on-going ramifications for everyone. As the situation continues to develop and change, Response Bio Clean will provide updated advice, resources and guidance in line with current Government guidance to support our employees and customers.
If anyone in your household or business has become unwell, and has developed at least one of the symptoms of Coronavirus, then please contact Response Bio Clean as a matter of urgency. We have a duty of care towards members of the public and our team to protect them from threats to health and dangers of life. We will postpone the date of work scheduled, and after the statutory isolation period has ended, we will contact you to rearrange a convenient date and time.
No, a contract is not required as we work on an emergency schedule to alongside contracts that we do have. … Continue reading “Is A Contract Required?”
Yes, we have the latest machinery and chemicals as well as other equipment needed for particular jobs within this industry. … Continue reading “Do You Supply Everything Required?”
We accept cheque, cash or bank transfer. Payment is due once the final inspection has been done and the job … Continue reading “How Do We Pay?”
A job is never completed until a final inspection is done by the person who has contacted us. Initially, a … Continue reading “How Many Visits Are Needed For The One Job?”
Yes, of course. A lot of our weekly work comes through emergency jobs and we often receive calls through the … Continue reading “Can We Contact You Out Of Office Hours In Case Of An Emergency?”
Yes, our staff are fully trained to the highest standard. Our staff has studied across the United Kingdom to obtain … Continue reading “Are All Your Staff Fully Trained?”